Tourist trap, stay away by any means. Worst restaurant and staff ever. Of all my dining experience around the world, I have never in my life encountered such a situation ever.
I would like to bring to your attention an incident which transpired at the Opso restaurant in dubai where the director has blatantly disrespected me to my face in front of my guest, all the other staff and tables.
This kind of behavior is not acceptable from anyone especially not from the restaurant staff.
It was completely unacceptable and unnecessary to treat a guest like that. She was completely out of line and this is not the way of a fine dining restaurant in Emaar’s Dubai mall, in the UAE.
I politely told my server that the food was not cooked properly and tasted bad with a smell and asked him to replace it and he declined. I asked to speak to the chef and this rude woman manager came to tell me that it’s my fault for ordering it and that she hopes I never come back to the restaurant again!
She was completely out of line and needs to be put in her place. Of all the places I have ever been to worldwide, I have never experienced this anywhere. Staff talking back to the guest and blaming them for the food is ridiculous.
I even call the management number and I was told that someone different would come to my table but no one showed up and the same woman came back to disrespect me again.
She came back to my table and was very rude talking to my face and spitting on the food without a mask. I said I will never come back and she said yes I hope you never come back with a bad attitude. I don’t know who she thinks she is but this is not the way to treat the customer at all. Especially not at a place like this.
The chicken and beef quality was bad and smelly. They took the dishes away from the table but still charged us for them. What a dump.